Legal

Terms of Service

The terms on which you use SupamanPro, Shopfront_OS and MiniMe. By using our services or paying for a subscription, you agree to these terms.

Last updated: 18 July 2026

In short

  • We provide MiniMe (an AI WhatsApp assistant) and Shopfront_OS on a subscription.
  • You pay monthly; you can cancel any time and it stops at the end of the paid period. See our Refund & Cancellation Policy.
  • Use the service lawfully and don't misuse it. We keep your data per our Privacy Policy (POPIA).
  • Payments are processed securely by our payment provider — we never store your card details.

1. Who we are

SupamanPro (“we”, “us”, “our”) provides growth services and the Shopfront_OS platform, including the MiniMe AI assistant, to businesses and individuals. You can reach us at info@supamanpro.com.

2. The service

We provide MiniMe — an AI assistant that operates over WhatsApp — and related Shopfront_OS features (enquiry capture, bookings, follow-ups, reporting). Availability, features and limits depend on the plan you choose. We may improve, change or discontinue features, and will give reasonable notice of material changes.

3. Accounts & eligibility

You must provide accurate signup details and are responsible for activity on your account and for the WhatsApp number you connect. You must be able to enter a binding agreement. Keep your access credentials secure.

4. Subscriptions, billing & renewals

Paid plans are billed monthly in South African Rand (ZAR) in advance and renew automatically until cancelled. The price shown at checkout applies for that billing period. We will notify you before any price change. Payments are handled by our third-party payment provider; by subscribing you also accept their terms. Failed payments may lead to suspension until resolved.

5. Cancellations & refunds

You can cancel at any time. Cancellation stops the next renewal; your access continues until the end of the current paid period. Refund eligibility is set out in our Refund & Cancellation Policy, which forms part of these terms.

6. Acceptable use

You agree not to use the service to send spam or unlawful, harmful, misleading or infringing content; to impersonate others; to break any law (including consumer, data-protection and electronic-communications law); or to interfere with or attempt to gain unauthorised access to the service. MiniMe messages must comply with WhatsApp's and Meta's policies. We may suspend accounts that breach this section.

7. Your content & data

You keep ownership of the content and business information you provide. You grant us the licence needed to operate the service for you (for example, letting MiniMe read your public website to answer as your business, and processing messages to generate replies). We handle personal information as described in our Privacy Policy.

8. AI outputs

MiniMe generates responses using AI and may occasionally be inaccurate or incomplete. It is a support tool, not professional advice. You are responsible for reviewing outputs before relying on them, especially for pricing, bookings, legal, medical or financial matters.

9. Service availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance, third-party outages (including WhatsApp/Meta and payment providers) and events beyond our control may affect availability.

10. Liability

To the extent permitted by law, the service is provided “as is”, and our total liability for any claim relating to the service is limited to the fees you paid in the three months before the claim. We are not liable for indirect or consequential loss. Nothing in these terms limits rights you have under the Consumer Protection Act or other applicable law that cannot be excluded.

11. Suspension & termination

You may stop using the service at any time. We may suspend or end access for breach of these terms, non-payment, or where required by law, and will act reasonably in doing so.

12. Changes to these terms

We may update these terms from time to time. We'll post the updated version here and, for material changes, give reasonable notice. Continuing to use the service after changes take effect means you accept them.

13. Governing law

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction.

14. Contact

Questions about these terms? Email info@supamanpro.com.