Privacy Policy — SupamanPro & MiniMe

In short

MiniMe only sees messages you send to it. It cannot read your other WhatsApp chats.
To write a reply, the text of your message is sent to an AI provider outside South Africa. Details in section 4.
Voice notes are transcribed on our own servers. The audio is never sent to a third party.
You can ask us to delete your data at any time, or send STOP on WhatsApp to opt out.

1. Who is responsible

SupamanPro is a brand operated by Igniting Humanity Foundation (registration 201716583808), 89 Carlswald Meadows, Acacia Road, Halfway House, 1685, South Africa. Igniting Humanity Foundation is the responsible party (data controller) for the personal information described in this policy.

Information Officer: Oko Macanda — privacy@supamanpro.com

2. This policy covers

(a) this website, supamanpro.com; (b) the MiniMe chat assistant on this website; and (c) MiniMe on WhatsApp, including instances we run for businesses that buy MiniMe from us.

3. What we collect and why

Information	Why we have it
Your WhatsApp number and WhatsApp profile name	This is how WhatsApp delivers your message to us and how we reply.
The content of messages you send MiniMe	To understand your request and answer it.
Voice notes you send MiniMe	To transcribe what you said so MiniMe can act on it. See section 5.
Reminders, lists, notes and bookings you create	To provide the service you asked for.
Your opt-in / opt-out status	To prove we had permission to message you, as POPIA requires.
Enquiries you send us (name, email, message)	To reply to you and manage our relationship with you.
Anonymous website analytics — pages viewed, buttons clicked, referrer, a random session id	To understand how the site is used. Collected via Google Tag Manager and our own event log. Not used to identify you personally.

MiniMe does not read your other WhatsApp conversations. WhatsApp only forwards messages that you send directly to MiniMe's number.

4. Your message text is processed outside South Africa

To generate a reply, the text of your message is sent to DeepSeek, an AI provider whose servers are located outside South Africa (in China). This is a transborder flow of personal information under section 72 of POPIA.

By using MiniMe you consent to this transfer. If you would rather your message content was not processed outside South Africa, please do not send it to MiniMe. Please do not send MiniMe special personal information (health, biometric, religious or political information), financial account details, passwords or identity numbers.

5. Voice notes stay on our servers

Voice notes are transcribed locally, in-process, on our own infrastructure. The audio is not sent to any third-party speech-to-text provider and does not leave South Africa. The resulting text is then treated like any other message, including section 4 above.

6. Who else receives your information

Recipient	What they receive	Where
Meta (WhatsApp Business Cloud API)	Your number and message content — they carry the message	Outside South Africa
DeepSeek	Message text, to generate a reply	Outside South Africa (China)
Google (Tag Manager / Analytics)	Anonymous website usage events	Outside South Africa

We do not sell your personal information, and we do not use your MiniMe messages for advertising.

7. How we protect it

Sensitive stored fields are encrypted using AES-256-GCM.
Each business's data is isolated at the database level using row-level security, enforced by the database itself rather than only by application code.
Access to production data is limited to authorised personnel.

8. How long we keep it

We keep your messages and the items you create (reminders, lists, notes, bookings) for as long as you use MiniMe, so the assistant can remember the context you rely on.

Automated deletion is not yet in place. Until it is, we delete data manually on request under section 9. We are building scheduled retention limits and will update this section when they are live.

9. Your rights under POPIA

At any time, free of charge, you may:

ask what personal information we hold about you;
ask us to correct it;
ask us to delete it;
object to how we process it; and
withdraw consent — send STOP to MiniMe on WhatsApp.

To exercise any of these, email privacy@supamanpro.com. We will respond within a reasonable period.

You may also complain to the Information Regulator (South Africa): complaints.IR@justice.gov.za · inforegulator.org.za

10. Businesses running their own MiniMe

Where a business buys MiniMe and connects its own WhatsApp number, that business is the responsible party for its customers' messages, and SupamanPro acts as an operator (processor) on its behalf. That business is responsible for telling its own customers how their information is used.

11. Children

MiniMe is not intended for children under 18, and we do not knowingly collect the personal information of children.

12. Changes

If we change this policy we will update the date at the top of this page. Material changes will be announced on the MiniMe WhatsApp number.